Future Matrix Limited strictly follows the following Privacy Policy based on the laws and regulations concerning the protection of personal information.
1.Name of the company that collects personal information :
Future Matrix Limited
(Business Address):2nd Floor, Floreal Business Centre, Floreal, Mauritius
(Registered Address):C/O Toukan Corporate Services Limited King George VI Avenue, Floreal, Mauritiu
(Philippines Office)Castiel Philippines, Inc.
Unit 718 AIC Burgundy Tower Garnet Cor Sapphire Rd Ortigas Pasig,
Metro Manila
2.Types of information collected Name, address, telephone number, email address, and payment information (either credit card information or bank account information depending on which payment method a customer selects.)
3.Purpose of collecting information
To receive the documents and materials necessary for translation from our customers, to deliver the translated documents to our customers, to receive payments, to reply to inquiries from our customers, and to deliver important or useful information to our customers.
4.If customers do not agree to provide the information and documents necessary to complete our service, we have no obligation to provide the service.
5.Storage of information
In order to prevent unauthorized access to our servers, we will store all the personal information collected under high security. In addition, we have the right to delete any personal information in a safe manner when the information is regarded unnecessary any more after all the service is rendered.
6.Disclosure of information
We respect the privacy of our users and shall not disclose or distribute their personal information to any third party except in the following cases.
When the disclosure of certain information is required in legal contexts by the government authorities or courts. When our subsidiaries take over the shipping or customer support service for us.
When a third-party company or individual come into a contract with us to be outsourced some of the translation orders.
7.Information that belongs to third parties
If any information that belongs to third parties is included in any of the documents that our customers send to us to complete our service, customers are required to ask the third parties for permission before disclosing the information to us. (For example, a customer asks us to translate an email message that contains personal information of someone who will be receiving the email.)
8.Please contact us if you have any inquiries, requests, or claims regarding our privacy policy, or about disclosure, amendments, or deletion of personal information.
（Business hours：Monday-Friday 10:00-17:00, Closed on National Holidays）
