FAQ

Do you offer any discounts?

We offer discounts for first­time­users, repeating customers, etc. We also have volume

discounts and other special rates for various cases.

Can I ask you to create figures or designs too?

Please contact us and we will give you a quote.

Will you help us set up a website in foreign languages?

We provide IT related services too. Please contact us for more information about

building websites in foreign languages such as English, Chinese and other

languages.

Will you proofread translations?

Our translation comes with proofreading, but if you would like us to proofread again, you

may ask for free additional proofreading in a week after the delivery of the translation.

Do you offer free trial translation?

Sorry but we do not offer free trial translation.

Which languages are available?

Japanese, English, Chinese, Korean, Spanish, and Dutch.

Do you offer combined services of system development and translation?

We provide localization and compile manuals related to system development.

Please contact us for details.

Can you dispatch your interpreter to a business trip?

We can either dispatch our interpreter to travel with you or arrange one locally in your

destination country.

Can you translate specialized documents?

We have translators specializing in medicine, laws, construction, business, IT, etc.

Please contact us for more information.

Can we cancel the order?

In principle, you cannot cancel the order once you accept the quote and make the

payment but please contact us if you are under special circumstances.

How can we make a payment to you?

We accept credit card payment and bank transfer.